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Garmin
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BryInThai

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They can (but wont) replace the battery

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AI Highlights
  • - The product is great and I love it.
  • - Garmin won't replace the Vivoactive 4 battery.
  • - They offered a refurbished Vivoactive 4 instead.
Garmin - They can (but wont) replace the battery

The product itself is great. I love it.

But when the battery started acting up, I foolishly started to think that I would just have to bring it into a service center and be on my way.

That is not the case at all, as Garmin will not replace the battery at all for the Vivoactive 4, which they happily sold me just a year ago. They offered to sell me a refurbished Vivoactive 4, which shows that they can change the battery; they just won't in order to attempt to force you to buy another product entirely.

Pros:
  • Good watch
  • It works
Cons:
  • Company policy of planned obsolescence

Preferred solution: change to company policy regarding repairs

User's recommendation: Don't buy a Garmin watch or product

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Makyia Qpy

Map card is junk

Garmin - Map card is junk
Updated by user Aug 31, 2025

Unit still not working right garmin 200 tracking unit is junk

Original review Aug 15, 2025

Map is fuzzy cant see it is car or hand healed on the 200 tracking collar havent use it or 10 times and my opinion is this thing is junk wish I had kept my pro 70

User's recommendation: Don’t buy it

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Albert W Bsp

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Verified Reviewer

Totally pissed off and destroying my Garman

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AI Highlights
  • - I updated maps for Chapala to Laredo trip.
  • - It sent me on wrong roads and around three cities.
  • - I'll replace it with TomTom, not Garmin.

I have a Newvi that I have used for years, and for a trip from Chapala, MX to Laredo, TX, I downloaded the latest maps, etc., as I always do. The device then sent me on the wrong roads, tours of the seeder parts of three cities, could not find the main airport in Guadalajara, could not find its way home, and, in general, was worse than useless, and I turned it off for most of the trip. As a result, I will dispose of it and buy a new one from someone like TomTom, but never again from Garmin.

User's recommendation: Don't buy Garman

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Ed S Hgx

Looking for in person classes

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By did not answer my question about in classes Garmin plotter and navigation. Please answer my questions on this problem.

Preferred solution: Looking for in person classes for gps and plotter, navigating

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Michael P Ket

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Verified Reviewer

Information

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Match the price garman in the store ceiling for 249.00 on line 199.00 same gps I have two garman now more then 10 years

Preferred solution: Price reduction

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Faith Sra

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Questions about product

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The service agent I spoke with was wonderful.Even though I called the Pissed line I was never pissed.

User's recommendation: Don’t hesitate to buy Garmin products. They are a great company.

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Resolved
John R Qwp

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Verified Reviewer

Resolved: Activate account

Updated by user Jul 01, 2025

Company fixed the issue and I have been provided with other. by tech. call them directly.

Updated by user Jun 17, 2025

I could not get a hold of anybody in Customer Service

Original review Jun 16, 2025

I am trying to activate my Garmin 700 I Montana 700 I and it will not let me do that either way that I try to use. After entering my credit card information, it just indicates that it cannot be activated.so

User's recommendation: Make it easier to contact Customer Service

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Joyelle Ith

Great for younger people but

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Updated by user Jun 19, 2025

Very good

Original review Jun 19, 2025
Issues getting fenix 8 watch setup.
I have several garmin items but learning is/was a little harder with the watch and connect. Plus getting connections to my iPhone.

All choices and changes make it hard for me to keep up.
Changes to get the watch to be the actual Fenix 8 watch not the were different watch system in my fenix 8. And it needed to be deleted and reset from What was in it to the Fenix 8
Once that was fixed it was easier, but the over all the getting the watch put together was/is harder for me.
I can work on computers but getting connected and setting up the watch
The person I talked with was very knowledgeable. Just a little fast for me.

Your connection was not good that day. He was very through and I'm somewhat slow with computers/ new equipment/technology.
He gets an A.
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Resolved
Theresa P Dgf

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Broken strap on my forerunner 45 watch

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Garmin - Broken strap on my forerunner 45 watch
Garmin - Broken strap on my forerunner 45 watch - Image 2
Garmin - Broken strap on my forerunner 45 watch - Image 3
Contains 1 confidential file for company representatives
Updated by user Nov 14, 2024

Happy to conclude that Garmin is replacing my forerunner watch at no cost.

Original review updated Nov 13, 2024

Would like to know if my Garmin watch can be fixed or replaced on my on my watch so that it is useable. Watch unit ID number is 344-352-****, bought at Best Buy in Courtney BC, September 23, 2023. Not sure if this is a manufacturer issue, unfortunately, I did not buy the extended warranty, as I didn't think something like this would happen.

It would be greatly appreciated if someone can email me back as soon as possible.

Thank you

Theresa Politylo

Preferred solution: Would like to get my strap on my watch fixed or have the watch replaced. Unfortunately, I did not buy the extended warranty and when it broke, it was just after the one year date.

User's recommendation: Still reading to hear back from Garmin. Very frustrating that I can’t email or call them directly..

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Haasini Wzh

Frustration greatly reduced !

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Ive had my venu 3 S. watch for more than six months and was very frustrated because I couldnt figure out how to work it.

Took me a while to figure out how to reach someone to talk me through using my venu 3S. Now I feel more comfortable with it.

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Anonymous
map-marker Seattle, Washington

Can’t find my watch and asking me for pairing code… in my bedroom somewhere

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I found it in my pocket.

It would be nice if you could remotely ping a lost item.

I appreciate the ability to talk to a person that is knowledgeable.

I refuse talking to a computer- for now.

Thanks

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Resolved
Willa Zrs

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Verified Reviewer

Resolved: GPSmap 7610 xsv

Updated by user May 24, 2025

Terrible

Original review May 23, 2025

I need so badly to import my way points onto my garmin SD card

I was on hold 55 minutes then just got cut off, Hung up on I suppose, really? I will again try after the memorial holiday ends to get this done. I don't know why my SD card suddenly has no way points, approximately 2000 around the state of florida.

User's recommendation: Hey, I so need your help, I was on hold 55 minutes I think and then just got cut off? Hung up on i can think that happened, wtf?

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Tashanna Icr

Ethernet cords

No one talk to me. What else is there to say i called no one answered so it is hard to find out anything talks

User's recommendation: Answer the phone or at least ask for a call back number

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Bj Vya

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Verified Reviewer

No poeerwant but a gos but not sure

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My Garmin etrex dont work anymore it sad it a expensive product a least to help your customers it not a replacement who gone hurt your compagnie to replace it or pay half will give a better name thank you

User's recommendation: Will like to have moré percentage when beying anotjher Garmin produits

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Jorel Dlc

Issue with live scope

Updated by user Jun 25, 2025

I think he fixed my problem, thanks

Original review Jun 23, 2025

I am not upset . I have an issue with my live scope that I cant figure out .

It will pause or freeze for seconds, long enough to lose track of fish . I am not sure if it is overheating or what . It does it more in the heat than any other time . The bad box is mounted under front deck , pretty much sealed, but not quite completely.

No air movement there . I enjoy fishing we it for crappie .

I have stock in garmin and love the products . Help

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