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THERE WAS NO PROBLEM USING MY NUVI GPS before my call for UPDATE . WAS TOLD TO PAY $79.95 TO REPAIR MY COMPUTER WHERE THE MAP COULD BE INSTALLED, HARD TO UNDERSTAND VOICE was not patient while I tried to understand the words they used several times , he was upset with...
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Company wrote 0 public responses to the review from 1 day ago.
h.kitchener
h.kitchener

Garmin's "customer service" is not the best. Actually, it is rather poor. There are other brands of GPS units out there.

#1420934
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Tried to update the maps on my Garmin sat nav. My PC didn't recognise the sat nav so I looked up the official Garmin website and got into their chatroom. This had obviously been hacked because after a few minutes of chat I was told a technician would ring me top sort...
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Company wrote 0 private or public responses to the review from Sep 14.
Anonymous
Shuggie

Fell for this, this morning, chap was very helpful etc and thinking it Garmin support did give him access. Doh! Did smell a rat as he the proceeded to find fatal software and ...

Anonymous
Mike

Yes same thing happened to me hopefully cleared all links out of system

#1355692
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I was trying to update my garmin and needed help so I used the chat box that connected me to customer service. I allowed access to my computer through the assist but what he was doing was looking suspicious, so I closed the window to stop his access. I just got called...
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Company wrote 0 private or public responses to the review from Aug 18.
#1332822
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I live in Kansas City, KS and drove to the Garmin service center in Olathe, KS. I had two units the first an old nuvi that will charge up and come on but if you shut it down, it will not come back on until it sits until the battery runs down, then you recharge and it...
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Company wrote 0 private or public responses to the review from Jul 30.
1.3
#1316573
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Attempted to update maps on a NUVI 2300 GPS (with lifetime updates). The update failed due to "corrupted drivers". Garmin tech support worked on the problem and informed me that my computer was infected with several virus strains, but they could fix it for a one time...
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Company wrote 0 private or public responses to the review from Jul 29.
h.kitchener
h.kitchener

Interesting. I have an older Garmin with lifetime updates and I updated just fine three months ago. You might want to run a virus/malware scan with a couple of different scann...

#1316027
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was told that I didnt know what I was doing and how to wear my watch or my external HR monitor.. was also told that i must not be working out like I think i am. I must be working out very easy. UMMMM dont think so when I'm sweating bullets, and cant carry on a...
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Company wrote 0 private or public responses to the review from Jul 23.
#1310699
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I bought a Garmin 500 in 2014 and it lasted 3 years for the back clips perished.I sent it back to Garmin SA in 2017 they gave me a replacement unit which was a GarminEdge 520 .In 2018 after 1 year and 2 months the heart rate and cadence sensor was not working, I spoke...
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Company wrote 0 private or public responses to the review from Jul 19.
1.5
#1307671
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All they have to do is look up who the watch is registered to and contact them, but instead, they emailed me and said that I should turn it into law enforcement who will work with Garmin to identify the owner. This is Garmin's response, after I gave them the serial...
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Company wrote 0 public responses to the review from Jun 21.
Anonymous
Durpa

1. You are assuming.2. You COULD be. Pervo *** stalker rapist looking for ANY tidbit of info.3. Give it to the police and LET THEM DO THEIR JOB!!!!4. You are assuming that the...

#1284986
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HI so I have since last 3 years or more have only used Garmin products as have been a big fan. However in last 1 year the quality has become extremely poor. i have lost 3 vivofit in last 6 months . 1st i thought may my belt has become loose due to some mistake on my...
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Company wrote 0 private or public responses to the review from Jun 20.
1.0
I didn't like
  • How it failed and how support pushed me aside
  • Deal with it attitude
#1284165
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I contacted customer service to advise them of the problem and try to get a solution, but they seemed to know less than I did! He (Michael) said they had heard nothing about this problem and so I informed him all he has to do is google about the problem online and he...
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Company wrote 0 private or public responses to the review from Jun 15.
3.8
I didn't like
  • Bad quality product poor customer service
#1280677
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