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I bought my Garmin Vivoactive HR and was really impressed with it. The heart rate monitor was accurate, and overall the watch was doing exactly what it promised. Over the next few months, the screen became less and less sensitive, until six months after the purchase,...
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I didn't like
  • Bad quality product poor customer service
#1179003
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After last software update 920xt freezes every day now. We needs fix for this? Have to do reset on it all the time to get it to work. MY EMAIL IS ironmandale@twc.com. Worked fine for just over a year then this has started.Reset requires pushing power button for 15 sec....
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#1174060
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I have an older Garmin Nuvi which came up with a message to reload my "lifetime" maps. Plugging the unit into my computer on January 18th, 2018, a message stated I had "corrupted" drivers. Typed to the "chat" person who said, literally, "Oh! Let me give you support."...
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#1172439
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Tried to download my free map update, download site just generated error messages. got on a chat then a phone call with a putz from India who I could not understand due to accent. After wasting 30 mins and letting this clown remote control my PC w/Garmin plugged in he...
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Anonymous
Is

I had the same adventure....He said I needed Malaware so he shows me a price of 129$ for a year or 199$ for 2 years. I agreed that I needed a Malware software without knowing...

#1167768
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I have a five-year-old Garmin 50LM car GPS. I decided it was time to download an update. When I attempted to do that, customer service phoned in the person of "Rebecca Turner" with a heavy Indian or Indian subcontinent accent. Then using the Teamwork program, she took...
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1.3
#1167194
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Garmin - Fenix 3 downtime

Had a Fenix 3 for a year now. The device is waterproof (or so they say) and after I've used it in water it completely crashed. Can I do anything to get it up and running again?
#1164801
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I received one for my birthday that worked for almost a year and then the battery stopped working correctly and the screen scratched. So I sent it to garmin and got a replacement which the battery in that one lasted for a month and then died. I changed the battery and...
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2.2
#1162108
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I purchased a Garmin inReach from a local store, and upon registering the IMEI on their website and paying for service setup (on top of the device purchase), i took it outside to connect to the satilite per the instructions. Mind you, i stood in an open area with a...
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1.0
#1144538
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My GPS watch (Fenix) crashed and wouldn’t turn on. I tried Garmin’s phone, social media and email contacts and only got an automated response from their Facebook site (gave up when on hold on the phone after 30 minutes). No other contact. I certainly expect some...
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2.7
I liked
  • Features and accuracy of the gps watch
I didn't like
  • Lack of a response
#1137563
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Garmin - 7 hours and its worse

i spent 2 days 3.5 hours each on the phone with 3 different reps who could not get detailed maps on the system. in fact the reverted the firmware to an older version after being told a supervisor would call me back. never called. i downloaded the firmware and installed it myself. now im waiting for the new maps to be installed by chryslers keydrive.
#1137248
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