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THERE WAS NO PROBLEM USING MY NUVI GPS before my call for UPDATE . WAS TOLD TO PAY $79.95 TO REPAIR MY COMPUTER WHERE THE MAP COULD BE INSTALLED, HARD TO UNDERSTAND VOICE was not patient while I tried to understand the words they used several times , he was upset with my view after he was told I HAD PAID $100.00 for LIFE TIME UPDATE at which time he told me my GPS was locked up, I WAS NOT HAVING A PROBLEM BEFORE I WENT TO GET WHAT I HAD PAID FOR PREVIOUSLY and he would fix my computer to install the MAP, PAY $79.95 or there was nothing more he could do for me. I have purchased ESVERAL GARMIN GPS and I'm ONLY ASKING FOR WHAT I PAID FOR OR RETURN MY MONEY WHICH I PAID FOR YOUR SERVICE , I DID NOT PAY FOR A RUNAROUND .

Location: Milwaukee, Wisconsin

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Guest

Had the same problem only they wanted to charge me $99.99 to fix the problem and $1295 for a new "IP" address.

Machele Imf

Garmin's "customer service" is not the best. Actually, it is rather poor. There are other brands of GPS units out there.

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