Contact Garmin Customer Service
How to Reach a Person at Garmin
Toll-Free Number:
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1-866-429-9296
Customer Service:
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1-866-739-5687Aviation Product Support
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1-800-654-3415Canada
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1-913-397-8200Olathe, Kansas
Accessibility:
Customer Service:
Legal:
Media:
Report Fraud:
Garmin Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Garmin Phone Number | 1 (866) 429-9296 |
| Average Hold Time | 00:03:53 |
| Average Calls duration | 4 minutes |
| Most Popular Garmin Email Address | webaccessibility@garmin.com |
| Garmin Live Agent Availability | 8% of callers successfully reach a real person |
| Issue Resolution Rate | Low (16% reported full resolution) |
| Garmin Customer Service Rating | 4.7 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 97% phone, 3% email |
| Common Reasons for Contact | Product/ service, request for information, payments and charges |
| Customer Effort Score | Low Effort |
| Prepare before the call to Garmin | First and last name, email or phone number |
Contact Information
Garmin Website:
Garmin Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
Liberty House
Bulls Copse Road
Hounsdown Business Park
Southampton SO40 9LR
United Kingdom
No. 68, Zhangshu 2nd Road,
Xizhi Dist.,
New Taipei City 221
Taiwan
2345 Turner Road SE,
Salem, OR 97302
United States
Fax:
Summary of Garmin Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Garmin?
Product/ Service Question:
- “Garmin edge 850 stopped working after 3 months use”
- “My watch won't synchronize”
- “Defective product”
Request for Information Question:
- “Customer support”
- “Need help”
- “Need help on boat gps”
Payments and Charges Question:
- “Watch charger issues”
- “Watch won't keep a charge”
- “Need Garmin 66 car charger.”
Return/ Replace Question:
- “Email change”
- “To find the correct transducer”
- “Need to change a radar dome of a Raytheon to Garmin”
Account Question:
- “In reach subscription”
- “We receive an email regarding my account will be closed and delete plus i'm having problems with my garment g.P.S”
- “Subscription”
Shipping and Delivery Question:
- “Did not receive ut yet”
- “Wrong part delivered”
- “They have sent me the wrong part twice”
Website/ Application Question:
- “App issue”
- “I keep trying to install your app, but it throws me to something else every time. I wanna know what’s going on.”
- “Installing AIS ON OLDER boat with chart plotter GPS map525”
Activation/ Cancellation Question:
- “Need to cancel subscription”
- “Activate”
- “Issue with renewing my account”
Cards Question:
- “Map card is junk”
- “Card issue”
- “Memory card issues”
Staff Question:
- “Excellent customer service sufficient satisfied with her”
- “Customer service”
- “I hate the service”
Refund Question:
- “Refund”
- “I want my *** money back”
Employment Question:
- “Bad orientation”
- “Employment”
- “Can't change screen orientation”
Other Question:
- “My watch will not pair with my phone”
- “Fitnes. Lights flashing”
- “Driving accidentally occurred during my 34 hours reset”
Compare Garmin Customer Service To
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