Garmin
Reviews and Complaints
Providence, Rhode Island
Because I never returned my call when they said they were going to I went in to chat and I needed to get at the [GEOGRAPHIC_DATA] and I told him it was gonna take a few minutes and they turned around and disc
I just put three echo map to ultras on my boat and I cant seem to find the live scope menu on the screen
Mamaroneck, New York
Installing AIS ON OLDER boat with chart plotter GPS map525
Still unable to speak to a person until tomorrow. Pissed consumer did not speed things along at all!!
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Verified Reviewer |
Toronto, Ontario
Helped with my problem
Had a problem with my wife's Garmin; we got great support from the representative, as we have before when we needed help.
- Good customer service
- None so far
User's recommendation: Call they are great
Greensburg, Pennsylvania
I hope it gets better
- - Struggles to set up DriveSmart 66 EX with traffic and weather.
- - Wants a power cord with an antenna and to use Garmin without the DriveSmart app.
I am not a techno person and was just trying to get some help getting my drive smart 66 EX up and running with traffic and weather. Maybe if you included a power cord with a antenna it would not be so hard to setup, I love my Garmin i just wish I could get it to work without using the DriveSmart app.
.
Albuquerque, New Mexico
*** was so professional and so patient. She worked with me until it was completed. Thank you so much! and worked until the pairing process completed.
The Vivosmart HR phone and the Apple IPhone stopped pairing suddenly. The phone continued to work by itself; however, the phone stopped storing the information.
User's recommendation: The service provided by GARMIN was excellent.
Plymouth, Iowa
Scam Claims About Free Map Updates
Purchased Garmin product for $125 as it came with lifetime free map updates.
Come to find out that is only true if you purchase a new computer every 3 or so years as they drop supported for older Macintosh operating systems.
Never will buy from them again.
User's recommendation: Stay Away From Scam Product
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Verified Reviewer |
Miami, Florida
Problem with a download to my 42LM
They just told me that they no longer support 42LM so they just washed their hands about the problem so I guess I can just throw what used to be 2 working systems in to the garbage can because they are useless since I ran the update to the maps and the software.
I updated the latest software and the latest maps, and now my GPS is a piece of garbage. Actually, two units, both 42LM.
User's recommendation: Don't do any updates on any older Garmin auto units.
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Verified Reviewer |
Covina, California
Garmin GPS
- - The Garmin GPS has served me well for many years.
- - It is now failing and cannot be fixed due to its age.
I have a Garmin GPS that has served me well for many years. Unfortunately, the GPS is now showing signs of failure and because of how old the GPS is there is no way to fix the problem. I am not a pissed consumer and like I said I did get many years of use from my Garmin GPS.
Winnipeg, Manitoba
I thought I contacted Garmin
I thought I was talking with a Garmin representative, but when you asked for a fee
Thats where you lost me
Allegan, Michigan
He gave me the same b******* number that they already had which no one ever answers and they never give you the right choices to help you out!
Said it was for customer service when it's a generic hotline that goes automatically to a computer that doesn't give you any information or help you at all
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Verified ReviewerThe battery issue!!!
- - Bought a Fenix 7X on Nov 13, 2024.
- - Battery lasts only two weeks since purchase and solar charging outdoors did not work.
No advice yet, my gamin watch is not fix the problem yet. Hope I will in few weeks.
Since I bought it until now, the battery only lasts 2 weeks. From the time I bought it until now, the battery has only lasted two weeks before I need to recharge it. It is just summer in Toronto, and I put my watch outdoors to try out the solar automatic charging. I was so disappointed that my watch did not respond at all outdoors, and the solar didn't work at all.
I need help!!! I feel like the watch I bought has a defective battery.
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Verified ReviewerWatch stop charging and turned off and won’t turn on
- - The watch won't charge and is off.
- - It shows a circle symbol and won't unlock.
- - Three items must be downloaded before unlock.
The watch stopped working it wont charge and it turned off and I have the symbols of a circle and I cannot unlock the lock or turn on the watch. I need to download three items. Until it gets unlocked.
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Verified Reviewer |
Kolkata, West Bengal
I ordered a mount and cradle for my Garmin Echomap Plus 93sv .
- - Left out plus when ordering; site showed 93sv compatibility, but support offered a more expensive option and I hope bracket fits 93sv.
I left out the word plus when checking before ordering on your website. Your website listed all the units the part was compatible with, and the 93sv was listed.
After receiving it, I called to make sure that it fit my 93sv. The person who assisted me was very helpful but wanted me to spend more for the right one after receiving it. Well, I feel that Garmin is being misleading in their explanation of what units the cradle and mount fit.
I hope the bracket fits my 93sv, as explained by your customer service rep, so at least I will keep that part. Thanks.
- Always trusted garmin
- First time problem
User's recommendation: Don’t have any idea.
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Verified ReviewerDeadly Blue Triangle
Watch was going to be replaced. Call only took around 5 minutes.
Rep was very polite & helpful. Was satisfied.
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Verified Reviewer |
Harrogate, England
Garmin do not update golf courses as often as other suppliers do and their customer help is useless
- - Garmin updates are infrequent; Shot Scope updates promptly.
- - Garmin support was unhelpful and arrogant when asked about updates.
Our golf course has had a few changes over the recent years, and whilst Shot Scope and other suppliers update the changes really promptly, Garmin don't. It takes months and months, and when I contacted them for help to question when the updates would take place, they were unhelpful and almost arrogant in their response.
Garmin only updates a couple of times a year, whilst Shot Scope updates within days of notification. The next watch will be Shot Scope due to the lack of updates, lack of customer support, and general arrogance.
- Expensive and poor service
Preferred solution: More respect and faster update of changes
User's recommendation: Don't buy Garmin, buy shotscope
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